Thank you for shopping at joymundo.com. We want to ensure your satisfaction with our board game, Joymundo. In the event that you are not completely satisfied with your purchase, we are here to assist you with our refund policy.
Refunds
We offer a 14 money-back guarantee for Joymundo board games purchased directly from our website. If you are not completely satisfied with your purchase, please contact us at [email protected] within 14 of receiving your order to initiate a refund request.
To be eligible for a refund, please ensure the following conditions are met:
- The board game must be in its original packaging.
- The board game must be unused and in the same condition as when you received it.
- You must provide proof of purchase, such as an order confirmation or receipt.
Once your request is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within [X days]. Please note that the time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Contact Us
If you have any questions about our Refund Policy, please contact us at [email protected].